FAQ



FAQ


Answer

If you receive an SMS Notification and Email saying that someone has viewed your vehicle info, it means that another WCarPs user has searched Your Vehicle either by Vehicle no., or Chassis no.

To Know That Who Has searched Your Vehicle Go To The "Link in SMS" Or "Click Here" Link In Your Mail And After Login You Can Find The Entire Details Of the Searching Person.

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No, that's not possible. You Can only Create or Delete Vehicle Option.

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After Login. Go to Personal information then Press "Edit Profile Button". See below screenshots for references.

Under WCarPs App :-


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Under WCarPs Website :-


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If you don’t want your vehicle listed in WCarPs you can easily remove it.

Go to Vehicle Information > Drag Vehicle Left Side and "Delete Button"appears you can easily Delete Vehicle From Vehicle Information.

Under WCarPs App :-


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Under WCarPs Website :-


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Yes it is possible.

The Owner of the stolen vehicle Will manually Enter the Stolen Vehicle & location from where the vehicle is stolen in "Theft Alert", before Pressing the Alert Button.( This Message Will Be Notified Immediately to every user of WCarPs User Once The Alert Button Is Pressed).


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Under WCarPs Website :-


Answer

Yes it is possible.

If you receive an SMS Notification and Email saying that someone has searched your vehicle info, it means that another user has searched Your Vehicle either by Vehicle no., or Chassis no.

To Know The Location Of The Searching Person Who Has searched Your Vehicle Go To The SMS Link Or "Click Here" Link In Your Mail And After Login You Can Find The Details Of the Searching Person along With The Location.

Answer

WCarPs Does Not Store A Copy Of Your Notification History.

Therefore, If You Delete It From Your Phone/Website There Is Unfortunately No Way For Us To Retrieve It For You.

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In Website One Vehicle is Mandatory.

If You Want To Add New Vehicle In The App/Website Then Click on Sidebar -> Select Add More Vehicle

Screenshot In WCarPs App :-


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Or

Go to Vehicle Information > Click on "+" Button on the right top of the App and In Website Click on " + Create Vehicle " Button on the right top then Enter the Detail of the New Vehicle.

Under WCarPs App :-


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Under WCarPs Website :-


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In WCarPs App One vehicle is mandatory for every user and The user Will not Be able to delete this mandatory vehicle.

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It Is Not Possible For A User To Get Your Phone Number Through Name/Vehicle and Chassis No. Search. As We Use Two End Encryption Call.

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Under WCarPs App/Website

Go to Menu > Notification > Drag Notification to Left then Delete Button appears here You can Delete Notification which you want to Delete.

Under WCarPs App :-


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Under WCarPs Website :-


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Under WCarPs App/Website.

No One Can Get Your Phone Number By Searching For Your Name Or Viewing Your Profile.

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Yes, WCarPs Uses Two End Call Masking service For Calling.

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After Login Every User Get Search Vehicle/Chassis No. on Home Screen

Simply Type Vehicle/Chassis No. and You Tap On Search Button , After Tap on Search Button User Get Vehicle Owner Details

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No, Your Details Is Not Shared With Other User.

The Details Will Only Be Shared Amoungst The Wcaps Members Who Only Can Search Your Vehicle.

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Unfortunately, it's not possible to delete the notifications As Of Now.

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Our App is a Vehicle Security App. So Scanning of Adhar Card is mandatory After Completion of sign up to know that you are a legal user of the WCarPs App.

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Theft ALERT Feature in WCarPs app gives us security at the time of vehicle theft, under this if your registered vehicle in WCarPs app is stolen then you can alert all the WCarPs user by notifying them by giving vehical details and Stolen location of the vehicle.

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When The Recovery Of The Stolen Vehicle Takes Place, Then through My Alert Tab You Will Get The Full Detail Of The Vehicle and at The End of the vehicle details there is Recovery Button Through which user can notify to All WCarPs Users of the Recovered Vehicle.

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No, WCarPs Users have full right to access their account from both WCarPs apps as well as WCarPs.com website.

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(A) Before login to your WCarPs account you can contact us simply by :-

Go to Need Help? In login screen >Tap on contact us button.

(B) After login to your WCarPs account you can contact us simply by :-

Go to Menu > Tap on contact us

Answer

1).

Autostart Is probably the best MIUI feature that doesn’t come enabled by default,So You Have To Enable it.

What does autostart do? It basically starts the apps you select when the phone starts, so you never miss any notifications or updates.

To enable autostart for your apps, follow the steps below:

1. Tap on the Security app from the app screen.

You will not find this if you enter from the Settings menu, you have to tap directly on the app icon.


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2. Once in the Security app, tap on Permissions.


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3. Tap on Autostart


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4. Toggle the WCarPs app to enable Autostart


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5. After Autostart -> Go to "Settings"

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6. Under "Settings", Under Settings -> Select Installed Apps

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7. Tap on "Downloaded on Top Menu", Under Downloaded -> Select WCarPs App

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8. Tap on "Show Notifications", Under App Info.

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9. Now You See Priority Is OFF, Tap on "Priority", To Activate the "Notifications".

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10. After "Priority" Notifications is Activated is Like

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11. Reboot your phone.

Done!! Now Your WCarPs App Notifications Works

Answer

Under This Every User Get Free Demo Theft Alert to Learn Original Theft Alert Working

1. In Starting User Get Popup Of Free Demos i.e :-


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2. After Popup User Reaches to Demo Screen Where She/he Select Vehicle or Location then Tap on Demo Alert Button to test Demo Theft Alert i.e :-


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Answer

If the User Want to Deactivate WCarPs account, She/He Can Email to (support@wcarps.com)

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Under This Every User Get Free Demo My Alerts to Learn Original My Alerts Working

1. In Starting User Get Popup Of Free Demos i.e :-


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2. After Popup User Reaches to Demo Screen Where She/he Tap on Demo Recovery Button to test Demo My Alerts i.e :-


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